# Support

We're here to support - feel free to reach out using any of the channels below!

### **Get in Touch Directly**

To get in contact to provide any feedback or discuss a specific use case, you can:

* Reach out to us directly at <community@medtroniclabs.org>&#x20;
* Start a [discussion on GitHub](https://github.com/orgs/Medtronic-LABS/discussions)

### **Bugs and Issue Requests**

To get help, you can create a [GitHub issue](https://github.com/Medtronic-LABS/spice-android/issues) for bug and feature requests.&#x20;

To log a bug/issue, follow these steps:

1. Create an Issue in the associated project repository (i.e., SPICE Android)
2. Add an Issue Title that describes what is happening at a high level
3. Enter a description of the issue, providing as much detail as possible. Include the following fields and information:
   1. Screenshots (if possible)
   2. Steps to reproduce (if reporting a bug or issue)
   3. Impact users
   4. Severity (High, Medium, Low)
4. Tag the Issue with the label to describe the request:
   1. Bug: Issue found in the code base
   2. Documentation: Issue found with the platform documentation
   3. Help wanted: Request for more assistance and help
   4. Invalid: Raising a concern about the code or application functionality

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